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The Nebula tip of the month (#58 - April 2015)

Nebula tips and tricks

The Nebula tip of the month (#58 - April 2015)

Postby Support » Tue Apr 28, 2015 7:59 pm

Finding and solving Nebula personal key issues

Tip applicable to:
Product(s): Nebula3, Nebula3 Pro, Nebula3 Server.
OS(s): Windows, OSX.
Plug-in format(s): VST, AU.
Plug-in architecture(s): 32 bits, 64 bits.


Introduction:
Nebula products (Nebula3, Nebula3 Pro, Nebula3 Server) use a challenger response anti-copy authorization system. After run Nebula for first time, it will generate the serial file with .SER extension in the plug-in support installation folder.
This serial file is an unique computer/OS ID and should be upload in your Customer Area, Dashboard, Authorize Products. You should log in our website first located in http://www.acustica-audio.com.
Your personal key will be generated online by our global key generator and sent by email to you for replace demo key installed with the setup installer.
Installing your personal key will remove any restriction and you will able to load any emulation preset from Acustica Audio library. Note that your key is the INIT emulation preset that Nebula use for initialized and that means INIT emulation preset, personal key and INIT.N2V and INIT.N2P are the same thing.

Important:
Acustica Audio anti-copy authorization system, serial file and personal key are local computer and OS based. If you change hardware, your complete computer or your OS, you should need a new personal key, due your serial number might change, if you try to use an old personal key will be a serial file | personal key mismatch, and Nebula will malfunction, crash your audio host or will not load protected libraries.

Note:
Due Acustica Audio is constantly developing and improving Nebula. Demo key behavior change over the years. Nebula version 1.3.5xx or lower versions permits Nebula to run 3 month without a personal key. Nebula version 1.3.6xx permits run Nebula without any personal key without time limit but Nebula 1.3.7xx or higher will not work with a demo key and will show a message asking for authorize your product. Due customers update Nebula from 1.3.4xx to lasted available release issues related with lack of proper authorization may vary between each customers.

Steps:
1. Disable your anti-virus and/or anti-malware, and also OSX Gate Keeper or Windows Smart Screen.
2. Go Vectors folder move all vectors files (.N2V files) to a backup folder. (1)
3. Go Programs folder move all programs files (.N2P files) to a backup folder. (2)
4. Go Temp folder and delete all xml files (.XML files). (3)
5. Go Setups folder and delete ~scanboot.xml file. (4)
6. Go extra plug-in support installation folder delete serial file (NEBULA3.SER file) (5)
7. Go Vectors folder and paste init vector file (INIT.N2V file) provided by support.
8. Go Programs folder and paste init program file (INIT.N2P file) provided by support.
9. Run your audio host as administrator, create a new session, do not use templates or old sessions.
10. Load one Nebula instance. (A)
11. Close your audio host.
12. Go Extra plug-in support installation folder. Open your serial file (NEBULA3.SER file) in a Text Edit (OSX) or Notepad (Windows).

FindingAndSolvingNebulaPersonalKeyIssues001.jpg

13. Go your Customer Area, Dashboard, My Licenses and download: Type = License, Product Class = Nebula 3, Serial = number that is inside the your serial file.

FindingAndSolvingNebulaPersonalKeyIssues002.jpg

14. Go Vectors folder and paste init vector file (INIT.N2V file) provided by your Dashboard.
15. Go Programs folder and paste init program file (INIT.N2P) file provided by Dashboard.
16. Run your audio host as administrator, create a new session, do not use templates or old sessions.
17. Load one Nebula instance. (B)
18. Close your audio host.
19. Go Vectors folder and paste vector files (.N2V files) provided by support (PersonalKeyCheckEmulationPresets package).
20. Go Programs folder and paste program files (.N2P files) provided by support (PersonalKeyCheckEmulationPresets package).
22. Run your audio host as administrator, create a new session, do not use templates or old sessions.
23. Load one Nebula instance. (C)
24. Load High Bell emulation preset.
25. Load Precision panner emulation preset.
26. Load U5 Cabrio emulation preset.
27. Load MFD emulation preset.
28. Close your audio host.
29. Report us which emulation presets are loaded correctly in Nebula and which one not (INIT is loaded)

(A) Nebula should load, boot and show message asking for authorize your product.

FindingAndSolvingNebulaPersonalKeyIssues003.jpg

(B) Go DISK, and under REGISTERED parameter should said: CUSTOMER.

FindingAndSolvingNebulaPersonalKeyIssues004.jpg

(C) Emulation preset from PersonalKeyCheckEmulationPresets package should be showed, if not go MAST and setup SCAN BOOT parameter in 1 (1 means YES). Click on SAVE and Reload Nebula.

FindingAndSolvingNebulaPersonalKeyIssues005.jpg

Paths:
Mac/OSX paths (fixed paths)
(1) OSX HD/Library/Audio/Presets/AcusticaAudio/Nebula3/Vectors
(2) OSX HD/Library/Audio/Presets/AcusticaAudio/Nebula3/Programs
(3) OSX HD/Library/Audio/Presets/AcusticaAudio/Nebula3/Temp
(4) OSX HD/Library/Audio/Presets/AcusticaAudio/Nebula3/Setups
(5) OSX HD/Library/Audio/Presets/AcusticaAudio/Nebula3/

PC/Windows paths (not fixed paths)
(1) C:\NebulaTempRepository\Vectors
(2) C:\NebulaTempRepository\Programs
(3) C:\NebulaTempRepository\Temp
(4) C:\NebulaTempRepository\Setup
(5) C:\NebulaTempRepository\

Explanation of INIT emulation preset
(NebulaDemoINITs):
INIT emulation preset
Demo key for Nebula3, Nebula3 Pro and Nebula3 Server. Nebula should run and boot and will show message asking for authorize your product.
Files: INIT.N2P and INIT.N2V

Explanation of each emulation preset:
High Bell emulation preset, free emulation preset
All Nebula should load this emulation preset even with a demo key.
Files: FREE_HIGH_BELL_01.N2P and FREE_HIGH_BELL.N2V

Precision panner emulation preset, non protected 3rd library emulation preset
Only Nebula2, Nebula3, Nebula3 Pro and Nebula3 Server with and without a correct personal key installed should load this emulation preset.
Files: ALEXB_PAP3.N2P and ALEXB_PAP3.N2V

U5 Cabrio emulation preset, protected Acustica Audio library emulation preset
Only Nebula2, Nebula3, Nebula3 Pro and Nebula3 Server with a correct personal key installed should load this emulation preset
Files: RELS_U5CABRIO1.N2P and RELS_U5CABRIO1.N2V

MFD emulation preset, protected 3rd library emulation preset
Only Nebula2, Nebula3, Nebula3 Pro and Nebula3 Server with a correct personal key installed plus MDF authorization should load this emulation preset
Files: ALEXB_MFD-96SK.N2P and ALEXB_MFD-96SK.N2V
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